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SweetSkills promises to……
respond to your e-mail within 2 working days
return your telephone call within 1 working day
deal with written correspondence within 4 working days
Customers Feedback
"The Somerset Chamber
has engaged with Rachel Sweet and SweetSkills for a year and in that time she
has supported us with telesales and event management services that has helped us
increase our membership by 30% in just 8 months."
Rupert Cox
Chief Executive
www.somerset-chamber.co.uk
"TelePA has used SweetSkills to deliver a range of project and support services during a
period of rapid change and growth for the company. Rachel’s approach has
been consistently intelligent, enthusiastic and responsive."
Judith Ludovino
www.telepa.co.uk
"Acacia Training and Development have used SweetSkills to deliver
customer service training to its staff. The staff were enthusiastic and
demonstrated visible benefit as a result of the training which was carefully
angled to the occupational sector"
Jack Harland
Director of Training
www.acaciatrng.co.uk
"Rachel was requested to obtain feed back from past customers, and obtain a sale
for the current year if at all possible. The detailed report she wrote
containing the feedback was superb in its depth and scope. She repeatedly tried
to make contact if at first she didn’t get through. Her diligence and skill
obtained sales netting more than her already reasonable fees. A Sweet success
indeed!”
Clive Steward
Smiths Taxation
www.smithstaxation.co.uk
"I have no hesitation in saying that the work you
have done for my company Frome On Line has been of the highest quality. Your
seminars have been informative and well presented and the feedback I have had
from our members attending the events has been fantastic."
Mike Edwards
Business Development Direcr
www.fromeonline.co.uk
"Rachel was initially our IIP adviser, and
gave us a good, clear advice on how to approach the process. Rachel led our Partners through a detailed
business planning process, and following her guidelines, we were awarded IIP
status in January 2006. When Rachel
started up SweetSkills, we asked her to conduct Customer Care workshops for our
entire organisation of 70 staff. We
have identified definite changes in our employees’ responses
to customers following this, and the whole company approach to the training
means that everyone benefited from Rachel’s knowledge and expertise. The content was appropriate for our needs,
and even die hard ‘I already know how to do this’ employees admitted to
enjoying the experience, and learning from it.
We will certainly be using Sweetskills again in the future.
Annette Middleton
Garston Veterinary Group
www.garstonvets.co.uk